Kimfook Jewelry serves customers across Indonesia, and overseas in certain cases. You do not need to visit our showroom in Alam Sutera to buy a natural diamond ring: consultation, selection and ordering can all be done remotely, with the same products, certificates and lifetime service as a purchase made in the showroom.
How to buy from Kimfook without visiting the showroom
- Contact us on WhatsApp. Message WhatsApp 0811-270-055 and tell us what you are looking for: a wedding ring, an engagement ring, a GIA diamond or another piece.
- Consult by chat or video call. We show the rings and diamonds live on a video call, so you can see the design and the stone before deciding, just as you would in the showroom.
- Confirm your ring size. We can send you a ring sizer, or you can follow the Kimfook ring size guide to measure your finger at home.
- Production. Rings are normally made in 5 to 14 working days. In high season this can extend to about 3 weeks.
- Insured delivery. Your jewelry is shipped with insurance through RPX to your address.
Delivery to Bali and every region of Indonesia
We ship to customers throughout Indonesia, from Jakarta, Surabaya, Bandung and Medan to Bali, Makassar and beyond. Many of our customers are expatriates and international residents living in Bali who choose GIA-certified diamond rings from Kimfook. Every delivery outside the area around our showroom is insured through RPX.
Buying from outside Indonesia
Purchases from abroad are possible in certain cases. Please contact us on WhatsApp first so we can confirm whether we can ship to your country. More details are on our international shipping page.
What you receive, wherever you are
- Natural diamonds and natural gemstones only. Kimfook does not sell lab-grown diamonds.
- 18K gold that has been SNI audited, checked with our XRF gold tester.
- Single diamonds of 0.2 carat and above are generally GIA certified. Small melee diamonds are not GIA certified.
- A certificate with your jewelry.
- Lifetime service: free polishing and cleaning, rhodium plating once a year, and one free resize of up to 2 sizes. See the product warranty.
Prefer to see the ring in person?
Our showroom is at Ruko Spectra Blok 23B No. 12, Jalan Jalur Sutera Utama, Alam Sutera, Tangerang Selatan, open Tuesday to Thursday 11:00-17:00 and Friday to Sunday 11:00-18:30. It is about 20 minutes from West Jakarta and under 1 hour from most of Jakarta. See natural diamonds near Jakarta for directions.
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Frequently asked questions
Does Kimfook deliver across Indonesia?
Yes. Kimfook Jewelry serves customers throughout Indonesia, including Bali, Jakarta, Surabaya, Bandung, Medan and Makassar. Deliveries are insured through RPX.
Can I choose a ring by video call?
Yes. We consult by WhatsApp chat or video call and show the rings and diamonds live, the same way we would in the showroom.
How do I know my ring size without visiting?
We can send you a ring sizer, or you can follow the Kimfook ring size guide to measure your finger at home.
Can I buy from outside Indonesia?
Yes, in certain cases. Please contact us on WhatsApp 0811-270-055 first so we can confirm delivery to your country.
Are the diamonds natural and GIA certified?
Kimfook sells natural diamonds only. Single diamonds of 0.2 carat and above are generally GIA certified, while small melee diamonds are not.
How long does an order take?
Production normally takes 5 to 14 working days, and up to about 3 weeks in high season, followed by insured shipping.